Precious Sisters Data Protection and Privacy Policy

This Data Protection & Privacy Policy governs the manner in which PRECIOUS SISTERS collects, uses, maintains and discloses data incuding but not limited to information collected from users of www.precioussisters.org ("Users" and “Website”). This privacy policy applies to the Website and all communications sent to you and received from you by PRECIOUS SISTERS.

Personally Identifiable Information (PII)
We may collect Personally Identifiable Information (PII) from Users in a variety of ways, including, but not limited to, when Users visit our Website, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Website anonymously. We will collect Personally Identifiable Information from Users only if they voluntarily submit such information to us. Users can always refuse to supply Personally Identifiable Information, except that it may prevent them from engaging in certain Website related activities.

Non-Personally Identifiable Information
We may collect non-personally identifiable Information about Users whenever they interact with our Website. Non-personal identifiable Information may include the browser name, the type of computer and technical information about Users means of connection to our Website, such as the operating system and the Internet service providers utilised and other similar information.

Cookies used on the Website
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device. In the future, we may introduce the use of cookies on our website, but at present we do not use them and so do not collect data with them.

How we use collected information
PRECIOUS SISTERS may collect and use Users personal information for the following purposes:
To improve our service: The information you provide helps us respond to your enquiries and to support your needs more efficiently.
To personalise user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
To improve our Website: We may use feedback you provide to improve our products and services.
To process payment: We may use the information Users provide about themselves when making a donation only to process that donation correctly. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a survey or other Website feature: To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic e-mails: We may use the e-mail address to send User information and updates pertaining to our charity and/or the girl sponsored. It may also be used to respond to their inquiries, questions, and/or other requests. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website.
Sensitive and private data exchange between the Website and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information
We do not sell, trade, or rent Users Personally Identifiable Information to others. We may share generic aggregated demographic information not linked to any Personally Identifiable Information regarding visitors and users with our trusted affiliates for the purposes outlined above. We may use third-party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites
Users may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website’s own terms and policies.

General Data Protection Regulations – 2018 (GDPR).
PRECIOUS SISTERS is registered with the Information Commissioners Office (ICO)
We take the storage, transfer, sharing and removal of customer data very seriously. In line with the latest GDPR directive we offer all our friends and sponsors the ‘right to be forgotten’.
Should you want to view all the information that is being held by us about you as an individual user or want your data removing from our systems or transferring to a third party, we will facilitate this for you.
There is no charge for this service unless the request is for a bespoke service outside of the scope of a standard request. All requests will be completed within 30 days. You may submit your request to us either by post or email (see our contact details at the end of this document).
Any known data breach will be communicated to the ICO within 72 hours of us detecting the breach. A data or security breach is defined as any data that as not intended for the public domain that can be read by any third party. The loss of encrypted data is not considered to be a data loss.
PRECIOUS SISTERS adhere to a strict set of internal policies to ensure your data is kept safe. This includes a comprehensive IT Security Policy together with all the policies listed below:
ICT Security & Data Protection Policy
Roles & Responsibilities
Data Access Request Form & Policy
Disaster Recovery Plan
Data Protection Policy
Health & Safety Policy Statement & Risk Assessment
Equality & Diversity Policy


Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under the age of 13.

Changes to this privacy policy
PRECIOUS SISTERS has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:
Postal address: PRECIOUS SISTERS, 331b Cromwell Tower, London, EC2Y 8NB, UK
Email address: contact@precioussisters.org
This document was last updated on 1st June 2018